Outsourced
"Outsourced" was a workplace comedy series centered around a catalog-based company, Mid America Novelties, that sells American novelty goods including whoopee cushions, foam fingers and wallets made of bacon, and whose call center has suddenly been outsourced to India.
- Metascore45
- 2010-2011
- 1 season
- NBC
- Comedy
- TV-14
"Outsourced" was a workplace comedy series centered around a catalog-based company, Mid America Novelties, that sells American novelty goods including whoopee cushions, foam fingers and wallets made of bacon, and whose call center has suddenly been outsourced to India.
Season 1 Episode Guide
22 Episodes 2010 - 2011
Episode 1
Pilot
Thu, Sep 23, 2010 23 mins
When manager Todd Dempsy returns to work after management training, he learns that the Mid America Novelties call center has been outsourced to Mumbai, India. In order to keep his job, Todd is left no choice but to relocate to India. There he meets his eclectic group of employees, and soon realizes that teaching them to understand America will be the first of many hurdles that he needs to overcome. Todd also discovers other foreign transplants working in his office building, including American expatriate Charlie Davies who runs the All American Hunter call center, and Tonya a beautiful Australian who runs the call center for Koala Air.
Episode 2
The Measure of a Manmeet
Thu, Sep 30, 2010 21 mins
When Todd reluctantly begins employee evaluations, the staff becomes nervous about their job security. After Todd's boss Jerry reviews the sales numbers, he tells Todd to fire one of his employees. Unwilling to lose a team member without a fight, Todd hatches a plan to save his staffer.
Episode 3
Party of Five
Thu, Oct 7, 2010 21 mins
When Todd learns of Charlie's feelings for Tonya, he encourages him to ask her out. Hoping to ease the awkwardness, Todd organizes a group dinner, which benefits him when his secret crush agrees to go too. Unfortunately for Charlie and Todd, a fifth wheel tags along making dinner uncomfortable for everyone. Meanwhile, Madhuri finds her voice and in the process turns one of her coworkers into an unlikely ally.
Episode 4
Jolly Vindaloo Day
Thu, Oct 14, 2010 30 mins
Exploiting Todd's unfamiliarity with Indian holidays, Rajiv creates a fake holiday in order to get him out of the office. While Todd is gone, Rajiv receives a visit from his future father-in-law who he is trying to impress by pretending to be a manager. Meanwhile, the A-Team employees begin harassing Manmeet, Gupta and Madhuri, so they turn to the best source they know to plot their revenge.
Episode 5
Touched by an Anglo
Thu, Oct 21, 2010 30 mins
When a box of risqué novelty items arrives at the call center, Todd notices that some of his staff members seem uncomfortable with the products. Concerned, Todd calls his boss Jerry and learns that he was supposed to have given his employees a sexual harassment seminar upon his arrival. The next morning, Todd learns that an employee has already filed a complaint and when he tries to fix the problem he only makes matters worse.
Episode 6
Bolloween
Thu, Oct 28, 2010 30 mins
Excited about Halloween, Todd tries to get the office in the holiday spirit, but his co-workers have no idea what Halloween is all about. After a series of Halloween pranks and an attempt to explain why people dress up, Todd decides to throw a costume party. Taking advantage of the social setting, Todd tries to get closer to Asha, but the plan backfires when Tonya makes a pass at Todd.
Episode 7
Truly, Madly, Pradeeply
Thu, Nov 4, 2010 30 mins
When Asha begins taking the next step toward her arranged marriage, Todd and Manmeet step in and devise a plan that will make Todd a potential suitor. Overhearing Todd's feelings for Asha, Madhuri gives him her ticket to a concert so he can surprise her and have a Bollywood ending. Meanwhile, Rajiv tries to help Gupta get over a bad habit.
Episode 8
Home for the Diwalidays
Thu, Nov 11, 2010 22 mins
Unaware of Diwali, the biggest and holiest holiday in India, Todd is caught off guard when his staffers automatically expect time off. After speaking with his U.S. supervisor Jerry, Todd must tell his employees they cannot leave to celebrate, making him unpopular among the workers. Meanwhile, Tonya tries to help Todd forget about his feelings for Asha.
Episode 9
Temporary Monsanity
Thu, Nov 18, 2010 22 mins
Todd begins feeling pressure from his family to succeed, so he tries to impress them by winning a Black Friday sales competition. Fearing defeat, Todd works his employees extra hard, only to find his efforts thwarted when the power goes out due to a torrential downpour. Meanwhile, Charlie tries to redeem himself after losing to Manmeet and Gupta at the Indian version of billiards by challenging them to a game of laser tag.
Episode 10
Homesick to My Stomach
Thu, Dec 2, 2010 22 mins
Todd's feeling homesick for all things American until he learns he will be able to watch his favorite football team, the Kansas City Chiefs, play on television. Unfortunately, he gets side lined with a bad bout of food poisoning after eating street food but he refuses to miss the game, regardless of how sick he is. With Todd out of commission, Rajiv gets his shot at being manager and takes his responsibility to the extreme.
Episode 11
A Sitar Is Born
Thu, Jan 20, 2011 30 mins
When Todd hears a beautiful singing voice, he is shocked to discover who it belongs to. Eager to help make someone's dream come true, Todd offers pay for anyone interested in signing up for an upcoming talent contest. Despite Todd's good intentions, it seems Gupta is the one with stars in his eyes. Meanwhile, Todd encounters problems with the call center's phone forcing him to consider taking Rajiv's unscrupulous advice.
Episode 12
Sari Charlie
Thu, Jan 27, 2011 22 mins
When Todd tries to protect Charlie's feelings by keeping his relationship with Tonya a secret, someone unexpected gets hurt. Meanwhile, Rajiv panics when he learns his co-workers are about to give him an employee evaluation. Knowing that he is not well liked, he hatches a plan to win them over.
Episode 13
Training Day
Thu, Feb 3, 2011 22 mins
Todd decides to reward his staffers for all of their hard work by taking them on a retreat which is an hour outside of Mumbai. However, when the train they are on breaks down, Todd is forced to conduct the team building exercises in the middle of the crowded train. When the staffers begin complaining, Todd devises a plan that will turn them all against him in order for them to bond as a group. Meanwhile, with Todd out of town, Tonya decides to help Charlie find a date.
Episode 14
The Todd Couple
Thu, Feb 10, 2011 22 mins
When the call center workers begin exhibiting poor customer service, Todd decides it is time to give his employees anger management training. Surprisingly, Gupta seems to be the worst offender, forcing Todd to investigate the real cause of his anger. Meanwhile, Manmeet juggles how to celebrate Valentine's Day with two different women.
Episode 15
Guess Who's Coming to Delhi
Thu, Feb 17, 2011 22 mins
When Todd's U.S. boss Jerry makes a surprise visit, Todd instructs his staff to be on their best behavior. However, Todd quickly discovers that Jerry has no interest in work and is ready to party instead. While trying to keep a drunk Jerry out of trouble, Todd ends up in hot water with Tonya. Meanwhile, Charlie receives a reprimand from human resources for being culturally insensitive, so he turns to Gupta for a crash course in Indian culture to try and save his job.
Episode 16
Take This Punjab and Shove It
Thu, Feb 24, 2011 21 mins
When one of the call center workers quits, Todd is excited to have the opportunity to hire a new employee. After interviewing numerous unqualified candidates, Todd finally finds a diamond in the rough. However, Todd's happiness is short-lived when he finds out that someone close to him has poached his new recruit. Meanwhile, Gupta finds himself in trouble with a loan shark and must find a way to pay him back or else.
Episode 17
Todd's Holi War
Thu, Mar 17, 2011 22 mins
When a suffocating heat wave hits India, Todd and the office workers realize their air conditioning has been sabotaged by the "A-team" in the building. After all reasoning to share the air fails, Todd and his staffers decide to wage war in an unconventional way. Meanwhile, Rajiv tries to surprise his girlfriend during her favorite holiday "Holi," but things do not go as smoothly as planned.
Episode 18
Gupta's Hit & Manmeet's Missus
Thu, Mar 24, 2011 22 mins
Todd is shocked when he learns that Rajiv allegedly slapped Gupta. After hearing both sides of the story, Todd finds it difficult to determine who is at fault and is forced to call human resources. Meanwhile, after Manmeet receives a video from his American girlfriend, he enlists Charlie's help and sets out to impress her with a video of his own.
Episode 19
Charlie Curries a Favor from Todd
Thu, Apr 7, 2011 22 mins
When Charlie loses his call center job, Todd hesitantly hires him until he finds a new one. However, Charlie has a hard time not being the manager, which causes friction with Todd. To make matters worse, Todd also learns Charlie is going through a mid-life crisis. Meanwhile, Rajiv concocts an unusual plan to raise money for his honeymoon and manages to enlist Gupta's help in his scheme.
Episode 20
Mama Sutra
Thu, Apr 14, 2011 22 mins
When Todd learns that Tonya's mom is back in town for another visit, he is determined to go out of his way to make a better impression. However, Todd is put in a difficult position when he discovers a secret about Tonya's mom. Meanwhile, Madhuri begins reading the call center workers' palms and not everyone likes what she has to say.
Episode 21
Rajiv Ties the Baraat
Thu, May 5, 2011 22 mins
Todd and Charlie decide to throw an American bachelor party for Rajiv during his wedding, and Manmeet tries to make a good impression as his first meeting with his American girlfriend approaches.
Episode 22
Rajiv Ties the Baraat: Part 2
Thu, May 12, 2011 30 mins
A wedding to remember in the season finale.
